Shipping Courier?

WE USE :  DHL – UPS – Post Indonesia

Where we ship?

We ship Worldwide, Before placing an order please check kratom legality map Here All of our products will be shipped from our warehouse located in Pontianak, West Kalimantan, Indonesia.

What time limit for shipment?

Your package will be prepared for shipment after we recieved the payments. in this case, if you paying via bank transfer, we will wait untill the funds recieved on our bank account

Estimated Delivery?

> EMS 9 – 12 Days
> CP 12 – 16 Days
Whats Is CP? CP is another service from EMS. Please note that the expected delivery date is provided by the courier, and is subject to change. For any questions, please contact the courier directly.

Will i received tracking number on my package?

Yes, definitely. Kratom Store Indonesia operated business located in West Kalimantan and will ship you package to EMS/CP located in Jakarta, take 1-3 days for arrived in EMS/CP. After Courir release you tracking number we will put you tracking number in your account page. All orders will receive email about order status include tracking number. Occasionally, tracking will be displayed as invalid on the EMS, USPS, website. Please be patient as often this “invalid” tracking number will correct itself once scanned in at the main EMS, USPS hub. Be sure to add to your whitelist so our emails don’t end up in your junk mail folder.

Who pay for international import taxes?

International orders may be subject to import duties and taxes on receipt of the package in the destination country. The customer is responsible for any customs charges that may be applied to the shipment. Unfortunately, Kratom Store Indonesia has no control over these charges. Customs determines these charges and Kratom Store Indonesia has no way of knowing what these charges may be. Kratom Store Indonesia is not responsible for any actions taken by customs or the chosen package delivery service.

Guarantee and Refund?

We always give you complete document for customs clearance process in your country. we have guarantee if customs seizes your package. ( in priority USA )